Homeowner Handbook

A comprehensive guide to help New York homeowners navigate the responsibilities of homeownership and access available resources in their time of need.

Homeowners can also call 1-855-HOME-456 to learn how to obtain a free copy of the Homeowner Handbook

The Handbook is a product of the Homeowner Help Desk, a partnership between the Center for NYC Neighborhoods, local community-based organizations (Bronx Legal Services, Brooklyn Legal Services Corporation A, Brooklyn Neighborhood Services, Jewish Association Serving the Aging, Neighborhood Housing Services Brooklyn, Neighborhood Housing Services Jamaica, and Neighborhood Housing Services NYC), the NYC Department of Housing Preservation and Development (HPD), and the Office of the New York State Attorney General. 

Funding for the Handbook was provided by the Office of the New York State Attorney General, Enterprise Community Partners, and Local Initiatives Support Corporation NYC

Are you a homeowner in need of support?

Call 1-855-HOME-456 or Click Here

  • Resolve housing challenges due to COVID-19
  • Apply for zero-to-low cost grants, loans, and other benefits and exemptions
  • Stay out of foreclosure or get legal help
  • Get help with estate planning
  • Avoid contractor and mortgage scams
  • Get financial help for home repairs
  • Manage your home as a small landlord
  • Understand your home’s flood risk
  • Bring mortgage payments under control
  • Learn your options if your are in reverse mortgage default
  • Find out if you qualify for programs to reduce property taxes, and payment programs for water and property tax arrears
  • Get answers to questions about your condo and coop charges

Services are provided by community-based housing counselors and legal experts