Protect Our Homes

Scammers are preying on the misfortunes of homeowners who are struggling to stay afloat. If you’re a homeowner in need of support, get in touch with the Homeowner Help Desk.

The Homeowner Help Desk assists low-and middle-income homeowners at risk of being displaced from their communities. It serves neighborhoods across New York City.

Get off the lien sale list with free, in-person help.

The NYC Department of Finance Business Center has extended hours into the early evening (5-7 pm) to help homeowners understand available options to remove their property from the lien sale list. The Center’s Homeowner Help Desk will also be present to answer questions and make connections to free housing counseling and legal assistance.

Tuesday, February 25, 2025
Manhattan Business Center
66 John Street, 2nd Floor
New York, NY 10038

Tuesday March 4, 2025
Staten Island Business Center
350 St. Marks Place
Staten Island, NY 10301

Wednesday March 5, 2025
Queens Business Center
144-06 94th Avenue
Jamaica, NY 11435
Cross street: Sutphin Boulevard

Tuesday March 11, 2025
Bronx Business Center
3030 Third Avenue, 2nd Floor
Bronx, NY 10455

Wednesday March 12, 2025
Brooklyn Business Center
Brooklyn Municipal Building
210 Joralemon Street
Brooklyn, NY 11201

Are you a homeowner in need of support?

Call 1-855-HOME-456 or stop by a Help Desk event near you to learn more about:

  Staying out of foreclosure or getting legal help
Applying for low-cost loans and other benefits
Making your home more energy efficient
Getting help with estate planning
Avoiding contractor and mortgage scams
Getting financial help for home repairs

  Managing your home as a small landlord
Understanding your home’s flood risk
Bringing mortgage payments under control
Addressing reverse mortgage default
Resolving property tax and water charges
Catching up with coop and condo common charges

Services are provided by community-based housing counselors and legal experts:

+Central Brooklyn
- Access Justice Brooklyn
- Neighborhood Housing Services of Brooklyn
- Brooklyn Neighborhood Services
- Brooklyn Legal Services Corp A
+Southeast Queens
- Neighborhood Housing Services of Jamaica
- Jewish Association Serving the Aging
+North Bronx
- Bronx Legal Services
- Neighborhood Housing Services of NYC

Are you a neighbor, family member, or friend of a struggling homeowner?

Attend a workshop or training to learn more about the signs of scams and deed theft and how you can support the homeowners in your life to connect to the resources and services they need to protect their homes. Take the pledge to Protect Our Homes!

Sign up here to get updates and to learn when the Help Desk will be in your community!

The Help Desk is a project by the New York City Department of Housing Preservation and Development (HPD) and the Center for NYC Neighborhoods, with funding support provided by Enterprise Community Partners and the Office of the New York State Attorney General.