Homeowner Help Desk NYC Logo
 

Where Homeowners Find Answers

Need help with your home? Talk to us for free — today.

 

Call us at 646-786-0888

 
 

A partnership between the Center for NYC Neighborhoods and the NYC Department of Housing Preservation and Development.

 

We connect you to free, trusted help to keep your home.

About Us

What We Do

We give free, trusted help to homeowners. We connect you to real experts who can help you:

• Avoid scams from contractors or lenders
• Get help paying for repairs
• Sign up for money-saving programs
• Buy a home

• Stop foreclosure or get legal help
• Get low-cost loans
• Lower energy bills with home upgrades
• Protect your home with estate planning


Who We Help

We provide free, confidential support to help NYC homeowners protect and keep their homes.

Whether you’re behind on payments, facing home repair challenges, or dealing with confusing paperwork, we’re here for you.


Why We’re Here

Owning a home in NYC can be hard. But you’re not alone.

We help New Yorkers like you to stay in their homes and keep their neighborhoods strong. We’re backed by the Center for NYC Neighborhoods, a nonprofit organization that has protected homeowners since 2008. We also partner with the NYC Department of Housing Preservation and Development and local community-based organizations across the city.


How to Find Us

Meet us at community events around the city, call us at 646-786-0888, or connect with us online by filling out the form below.

Tell us what you need. We’ll connect you to housing and legal experts who can help.


Prefer In-Person Help? See our Upcoming Events.

Saturday, April 25, 2026
9 am–3 pm
Future of Housing in Harlem: A Community Housing Forum
Manhattan Community Board 10
Thurgood Marshall Academy for Learning and Social Change, 200-214 West 135th Street, New York, NY 10030

Saturday, May 9, 2026
12–3 pm
Snacks & Solve: Bed-Stuy
Hosted by the Center for NYC Neighborhoods
Je T’aime Patisserie, 471 Marcus Garvey Blvd, Brooklyn, NY 11216

Tuesday, May 19, 2026
6:30–8:30 pm
NIDC and HPD Housing Resource Fair
Hosted by Neighborhood Initiatives Development Corporation (NIDC)
Bronx House Community Center, 990 Pelham Parkway South Bronx, NY 10461

Wednesday, May 20, 2026
10 am–2 pm
Housing Resource Fair
HPD and the EAP (Employee Assistance Program)
750 Vandalia Avenue, Brooklyn, NY 11239

Sunday, May 31, 2026
1–4 pm
Community Day 2026
Waterfront Alliance
South Street Seaport Museum, 12 Fulton St, New York, NY 10038


Need help with your home? Talk to us for free — today.

 

 

Learn more about your flood risk and protect your home. Visit FloodHelpNY.

 
 

 
 

The NYC Department of Housing Preservation and Development has a Guide for NYC homeowners
with help on repairs, code violations, financial assistance, and local laws.

 
 

The Homeowner Help Desk is a partnership between the Center for NYC Neighborhoods, a nonprofit organization that has protected homeowners since 2008, the NYC Department of Housing Preservation and Development, and local community-based organizations.

Our Help Desk Partners

Brooklyn Legal Services
Brooklyn Neighborhoods Services
Build Up Justice NYC
Chhaya CDC
City Bar Justice
Grow Brooklyn
Housing and Family Services of Greater NY
Jewish Association Serving the Aging (JASA)
Neighborhood Housing Services New York City
Neighborhood Housing Services Brooklyn
Neighborhoods For A Sustainable Future (N4SF) - NHSSI
Neighbors Helping Neighbors
New York Legal Assistance Group
Northfield Community LDC
Staten Island Legal Services