Protect Our Homes

Scammers are preying on the misfortunes of homeowners who are struggling to stay afloat. If you’re a homeowner in need of support, get in touch with the Homeowner Help Desk.

The Homeowner Help Desk assists low-and middle-income homeowners at risk of being displaced from their communities. It serves neighborhoods across New York City.

Meet the Homeowner Help Desk team in your neighborhood at the following events:

Saturday, July 26, 2025
10 am-3 pm
Homeownership Fair
Hosted by Bronx NHS
Sidewalk 1451 E Gun Hill Rd, Bronx, NY 10469

Tuesday, July 29, 2025
1-3 pm
Flood Solutions Fair — Zoom Call
Hosted by The City Sponge
Join online: https://us06web.zoom.us/j/82510814005#success

Wednesday, July 30, 2025
3:30-6:30 pm
Homeownership Fair
Hosted by Assembly Member Khaleel Anderson
Queens Public Library at Rosedale 144-20 243rd St, Rosedale, NY 11422

Saturday, September 13, 2025
1–4 pm
Hosted by The City Sponge
Sidewalk 1451 E Gun Hill Rd, Bronx, NY 10469
Sunnyside Community Services 43-31 39th St, Sunnyside, NY 11104

Are you a homeowner in need of support?

Call 1-855-HOME-456 or stop by a Help Desk event near you to learn more about:

  Staying out of foreclosure or getting legal help
Applying for low-cost loans and other benefits
Making your home more energy efficient
Getting help with estate planning
Avoiding contractor and mortgage scams
Getting financial help for home repairs

  Managing your home as a small landlord
Understanding your home’s flood risk
Bringing mortgage payments under control
Addressing reverse mortgage default
Resolving property tax and water charges
Catching up with coop and condo common charges

Services are provided by community-based housing counselors and legal experts:

+Central Brooklyn
- Access Justice Brooklyn
- Neighborhood Housing Services of Brooklyn
- Brooklyn Neighborhood Services
- Brooklyn Legal Services Corp A
+Southeast Queens
- Neighborhood Housing Services of Jamaica
- Jewish Association Serving the Aging
+North Bronx
- Bronx Legal Services
- Neighborhood Housing Services of NYC

Are you a neighbor, family member, or friend of a struggling homeowner?

Attend a workshop or training to learn more about the signs of scams and deed theft and how you can support the homeowners in your life to connect to the resources and services they need to protect their homes. Take the pledge to Protect Our Homes!

Sign up here to get updates and to learn when the Help Desk will be in your community!

The Help Desk is a project by the New York City Department of Housing Preservation and Development (HPD) and the Center for NYC Neighborhoods, with funding support provided by Enterprise Community Partners and the Office of the New York State Attorney General.