Homeowner Help Desk NYC Logo
 

Where Homeowners Find Answers

Need help with your home? Talk to us for free — today.

 

Call us at 646-786-0888

 
 

A partnership between the Center for NYC Neighborhoods and the NYC Department of Housing Preservation and Development.

 

We connect you to free, trusted help to keep your home.

About Us

What We Do

We give free, trusted help to homeowners. We connect you to real experts who can help you:

• Avoid scams from contractors or lenders
• Get help paying for repairs
• Sign up for money-saving programs
• Buy a home

• Stop foreclosure or get legal help
• Get low-cost loans
• Lower energy bills with home upgrades
• Protect your home with estate planning


Who We Help

We provide free, confidential support to help NYC homeowners protect and keep their homes.

Whether you’re behind on payments, facing home repair challenges, or dealing with confusing paperwork, we’re here for you.


Why We’re Here

Owning a home in NYC can be hard. But you’re not alone.

We help New Yorkers like you to stay in their homes and keep their neighborhoods strong. We’re backed by the Center for NYC Neighborhoods, a nonprofit organization that has protected homeowners since 2008. We also partner with the NYC Department of Housing Preservation and Development and local community-based organizations across the city.


How to Find Us

Meet us at community events around the city, call us at 646-786-0888, or connect with us online by filling out the form below.

Tell us what you need. We’ll connect you to housing and legal experts who can help.


Prefer In-Person Help? See our Upcoming Events.

Saturday, July 11, 2026
10 am–3 pm
BNHS Housing Fair
Hosted by Bronx Neighborhood Housing Services
Cavanagh Triangle, Givan Square, Bronx, New York, 10469 (Intersection of East Gun Hill Road, Eastchester Road, and Adee Avenue)

Tuesday, July 14, 2026
4–6 pm
Summer Mobile Office Community Outreach: Walgreens
Hosted by Office of Assembly Member Khaleel M. Anderson
Walgreens Pharmacy, 119-02 Rockaway Blvd, South Ozone Park, NY 11420

Thursday, July 16, 2026
4–6 pm
Summer Mobile Office Community Outreach: Rockaway Village Lane
Hosted by Office of Assembly Member Khaleel M. Anderson
By the Carvel at 17-25 Village Ln, Far Rockaway, NY 11691

Friday, July 24, 2026
4–7 pm
Snacks & Solve: St. Albans
Hosted by the Center for NYC Neighborhoods
Ice Cream N Tings, 196-02 Linden Blvd, St. Albans, NY 11412

Tuesday, July 28, 2026
12–4 pm
National Buffalo Soldiers Day Resource Fair
Hosted by Veterans Action Group Buffalo Soldiers of America (VAGBSA) and the Office of the Brooklyn Borough President
Brooklyn Borough Hall Plaza / Rotunda, 209 Joralemon St 3rd floor room 340, Brooklyn, NY 11201


Need help with your home? Talk to us for free — today.

 

 

Learn more about your flood risk and protect your home. Visit FloodHelpNY.

 
 

 
 

The NYC Department of Housing Preservation and Development has a Guide for NYC homeowners
with help on repairs, code violations, financial assistance, and local laws.

 
 

The Homeowner Help Desk is a partnership between the Center for NYC Neighborhoods, a nonprofit organization that has protected homeowners since 2008, the NYC Department of Housing Preservation and Development, and local community-based organizations.

Our Help Desk Partners

Brooklyn Legal Services
Brooklyn Neighborhoods Services
Build Up Justice NYC
Chhaya CDC
City Bar Justice
Grow Brooklyn
Housing and Family Services of Greater NY
Jewish Association Serving the Aging (JASA)
Neighborhood Housing Services New York City
Neighborhood Housing Services Brooklyn
Neighborhoods For A Sustainable Future (N4SF) - NHSSI
Neighbors Helping Neighbors
New York Legal Assistance Group
Northfield Community LDC
Staten Island Legal Services