Protect Our Homes
Scammers are preying on the misfortunes of homeowners who are struggling to stay afloat. If you’re a homeowner in need of support, get in touch with the Homeowner Help Desk.
The Homeowner Help Desk assists low-and middle-income homeowners at risk of being displaced from their communities. It serves neighborhoods across New York City.
Get off the lien sale list with free, in-person help.
The NYC Department of Finance Business Center has extended hours into the early evening (5-7 pm) to help homeowners understand available options to remove their property from the lien sale list. You will also find in-person help at events hosted by elected officials and non-profit organizations. The Center’s Homeowner Help Desk will be present to answer questions and make connections to free housing counseling and legal assistance.
Monday, May 3, 2025
Sponsor: Brooklyn Level Up
Brooklyn Public Library, Clarendon Branch
2035 Nostrand Avenue, Brooklyn, NY 11210
12-3 pm
Monday, May 5, 2025
Sponsor: Councilmember Caban
Councilmember Caban's District Office
30-83 31st Street, Astoria, NY, 11102
10 am-1 pm
Monday, May 5, 2025
Sponsor: Councilmember Mealy
Calvary Fellowship AME Church
790 Herkimer St, Brooklyn, New York 11233
Contact: Erica Turner | ETurner@council.nyc.gov
10:00 am – 1:30 pm
Monday, May 5, 2025
Sponsor: State Senator Leroy Comrie
Queens Church of the Firstborn
226-01 Merrick Blvd, Laurelton, NY 11413
4-7 pm
Contact: | cbrown@nysenate.gov
Tuesday, May 6, 2025
Sponsor: Councilmember Nurse
Washington Irving Library Branch
360 Irving Avenue, Brooklyn, NY 11237
5-8 pm
Wednesday, May 7, 2025
Sponsor: Councilmember Banks
Brooklyn Public Library - New Lots Branch
665 New Lots Avenue, Brooklyn, NY 11207
10 am-1 pm
Thursday, May 8, 2025
Sponsor: Councilmember Mealy
790 Herkimer Street, Brooklyn, NY 11233
4-7 pm
Contact: Erica Turner | ETurner@council.nyc.gov
Thursday, May 8, 2025
Sponsor: Councilmember Won
37-04 Queens Blvd, Suite 205, Long Island City, NY 11101
1pm – 4pm
Link to event flyer
Saturday, May 10, 2025
Sponsor: Brooklyn Level Up
Brooklyn Public Library, Clarendon Branch
2035 Nostrand Avenue, Brooklyn, NY 11210
12-3 pm
Monday, May 12, 2025
Sponsor: NYC Department of Finance
Manhattan Business Center
66 John Street, 2nd Floor New York, NY 10038
8:30am-7 pm (extended hours)
Monday, May 12, 2025
Sponsor: NYC Department of Finance
Brooklyn Business Center
210 Joralemon Street Brooklyn, NY 11201
8:30am-7 pm (extended hours)
Monday, May 12, 2025
Sponsor: NYC Department of Finance
Queens Business Center
144-06 94th Avenue Jamaica, NY 11435
8:30am-7 pm (extended hours)
Monday, May 12, 2025
Sponsor: NYC Department of Finance
Bronx Business Center
3030 Third Avenue, 2nd Floor Bronx, NY 10455
8:30am-7 pm (extended hours)
Monday, May 12, 2025
Sponsor: NYC Department of Finance
Staten Island Business Center
350 St. Marks Place Staten Island, NY 10301
8:30am-7 pm (extended hours)
Tuesday, May 13, 2025
Sponsor: NYC Department of Finance
Manhattan Business Center
66 John Street, 2nd Floor New York, NY 10038
8:30am-7 pm (extended hours)
Tuesday, May 13, 2025
Sponsor: NYC Department of Finance
Brooklyn Business Center
210 Joralemon Street Brooklyn, NY 11201
8:30am-7 pm (extended hours)
Tuesday, May 13, 2025
Sponsor: NYC Department of Finance
Queens Business Center
144-06 94th Avenue Jamaica, NY 11435
8:30am-7 pm (extended hours)
Tuesday, May 13, 2025
Sponsor: NYC Department of Finance
Bronx Business Center
3030 Third Avenue, 2nd Floor Bronx, NY 10455
8:30am-7 pm (extended hours)
Tuesday, May 13, 2025
Sponsor: NYC Department of Finance
Staten Island Business Center
350 St. Marks Place Staten Island, NY 10301
8:30am-7 pm (extended hours)
Wednesday, May 14, 2025
Sponsor: NYC Department of Finance
Manhattan Business Center
66 John Street, 2nd Floor New York, NY 10038
8:30am-7 pm (extended hours)
Wednesday, May 14, 2025
Sponsor: NYC Department of Finance
Brooklyn Business Center
210 Joralemon Street Brooklyn, NY 11201
8:30am-7 pm (extended hours)
Wednesday, May 14, 2025
Sponsor: NYC Department of Finance
Queens Business Center
144-06 94th Avenue Jamaica, NY 11435
8:30am-7 pm (extended hours)
Wednesday, May 14, 2025
Sponsor: NYC Department of Finance
Bronx Business Center
3030 Third Avenue, 2nd Floor Bronx, NY 10455
8:30am-7 pm (extended hours)
Wednesday, May 14, 2025
Sponsor: NYC Department of Finance
Staten Island Business Center
350 St. Marks Place Staten Island, NY 10301
8:30am-7 pm (extended hours)
Thursday, May 15, 2025
Sponsor: NYC Department of Finance
Manhattan Business Center
66 John Street, 2nd Floor New York, NY 10038
8:30am-7 pm (extended hours)
Thursday, May 15, 2025
Sponsor: NYC Department of Finance
Brooklyn Business Center
210 Joralemon Street Brooklyn, NY 11201
8:30am-7 pm (extended hours)
Thursday, May 15, 2025
Sponsor: NYC Department of Finance
Queens Business Center
144-06 94th Avenue Jamaica, NY 11435
8:30am-7 pm (extended hours)
Thursday, May 15, 2025
Sponsor: NYC Department of Finance
Bronx Business Center
3030 Third Avenue, 2nd Floor Bronx, NY 10455
8:30am-7 pm (extended hours)
Thursday, May 15, 2025
Sponsor: NYC Department of Finance
Staten Island Business Center
350 St. Marks Place Staten Island, NY 10301
8:30am-7 pm (extended hours)
Friday, May 15, 2025
Sponsor: NYC Department of Finance
Manhattan Business Center
66 John Street, 2nd Floor New York, NY 10038
8:30am-7 pm (extended hours)
Friday, May 15, 2025
Sponsor: NYC Department of Finance
Brooklyn Business Center
210 Joralemon Street Brooklyn, NY 11201
8:30am-7 pm (extended hours)
Friday, May 15, 2025
Sponsor: NYC Department of Finance
Queens Business Center
144-06 94th Avenue Jamaica, NY 11435
8:30am-7 pm (extended hours)
Friday, May 15, 2025
Sponsor: NYC Department of Finance
Bronx Business Center
3030 Third Avenue, 2nd Floor Bronx, NY 10455
8:30am-7 pm (extended hours)
Friday, May 15, 2025
Sponsor: NYC Department of Finance
Staten Island Business Center
350 St. Marks Place Staten Island, NY 10301
8:30am-7 pm (extended hours)
Saturday, May 17, 2025
Sponsor: Brooklyn Level Up
Brooklyn Public Library, Clarendon Branch
2035 Nostrand Avenue, Brooklyn, NY 11210
12-3 pm
Are you a homeowner in need of support?
Call 1-855-HOME-456 or stop by a Help Desk event near you to learn more about:
- Staying out of foreclosure or getting legal help
- Applying for low-cost loans and other benefits
- Making your home more energy efficient
- Getting help with estate planning
- Avoiding contractor and mortgage scams
- Getting financial help for home repairs
- Managing your home as a small landlord
- Understanding your home’s flood risk
- Bringing mortgage payments under control
- Addressing reverse mortgage default
- Resolving property tax and water charges
- Catching up with coop and condo common charges
Services are provided by community-based housing counselors and legal experts:
-
+Central Brooklyn
- Access Justice Brooklyn
- Neighborhood Housing Services of Brooklyn
- Brooklyn Neighborhood Services
- Brooklyn Legal Services Corp A
-
+Southeast Queens
- Neighborhood Housing Services of Jamaica
- Jewish Association Serving the Aging
-
+North Bronx
- Bronx Legal Services
- Neighborhood Housing Services of NYC
Are you a neighbor, family member, or friend of a struggling homeowner?
Attend a workshop or training to learn more about the signs of scams and deed theft and how you can support the homeowners in your life to connect to the resources and services they need to protect their homes. Take the pledge to Protect Our Homes!
Sign up here to get updates and to learn when the Help Desk will be in your community!
The Help Desk is a project by the New York City Department of Housing Preservation and Development (HPD) and the Center for NYC Neighborhoods, with funding support provided by Enterprise Community Partners and the Office of the New York State Attorney General.